There are a lot of entrepreneurs out there. Big companies, small businesses and everywhere in between all have leaders at the front of their trains. What separates the successful ones from the ones who never quite make it? Is it luck? A certain industry? We’re always interested in the habits of famous people, especially successful business owners with big wallets. Maybe they have a routine we can adapt, a book they read with all the right secrets. Throughout my years as an entrepreneur, I developed some habits myself. While I can’t say I have all the right answers, today I’m sharing five habits that you might find most helpful. I think most successful entrepreneurs possess these traits.
- They put their customers first. Small business owners see a need and fill it! Customer service and customer satisfaction is the make or break of any start-up and the key to growth and sustainability. At the end of the day, a happy customer will spread the word, and sales can light up without any extra work for the entrepreneur.
- They don’t take ‘No’ for an answer. Small Business owners are not good at accepting the answer ‘no’ in any facet. Entrepreneurs will find a way to make things work, they will find a way to keep moving forward. They have a way of taking criticism with a grain of salt, implementing or adapting to necessary changes, and moving on along the path to success.
- They go one step further than anyone else. Not only does this apply to customer service, but it applies to everything a small business owner does. They take their own research, initiative, and executions like their website and their staffing one step further. They don’t settle for just OK…they strive to be the best and they are constantly changing and adding new things.
- They make decisions quickly, and they’re OK with changing directions. Many people get bogged down with making decisions and have an inability to change quickly if things are not working. Successful entrepreneurs make swift decisions, move on, and deal with it later. Successful entrepreneurs are OK to pull the plug on something not working and quickly change gears to move on. With small businesses, this can be a lot easier than large companies due to their smaller size and flexibility.
- They are visible. Successful entrepreneurs are the face of their business. They are in the media, they are a face for the customer, and they don’t shy away from showing themselves. They are also readily available and visible to their employees.